Balancing People Skills
with Business Solutions

Labor and Industries

CONDON · NERO, Inc. is a registered Washington State Labor & Industries provider (#112014) currently serving the King, Pierce, Kitsap, Lewis, Snohomish, Clark and Thurston County areas. We also provide Out of State services for Washington Injured Workers who have moved to Oregon.  Owner Timothy M. Condon, MA, CRC, CDMS, CCM, has experience working with L & I Workers Compensation claims since 1980. Andrea L. Nero-Jones, BS, CDMS, LMT, Personal & Professional Coach has also worked in case management for the past 20 years. Their combination of extensive professional experience working with the Department of Labor and Industries has provided a strong base of knowledge, and significantly increasing understanding of the Workers Compensation system as it applies to the vocational rehabilitation of injured workers. In addition to the two owners, CONDON · NERO, Inc. consists of 20 registered Vocational Rehabilitation Counselors and Assistants who perform vocational case management with the Washington State Department of Labor & Industries on a full-time basis. Each counselor also brings to the firm their own long term experience working with the State of Washington.

To better serve our client base, CONDON · NERO, Inc. operates from ten different service locations within Pierce, Kitsap, Thurston, Lewis, Snohomish, Clark and King Counties. The main office is in Spanaway, and covers the greater south, southeast region of Pierce County. The Tacoma office covers the greater City of Tacoma area from Gig Harbor to Federal Way and south to Spanaway. The Federal Way office covers Federal Way, and the Kent location covers Auburn to Seattle. The Kitsap county location covers the greater Bremerton area to Port Orchard. The Thurston county location covers the greater Olympia area and the Chehalis location covers Lewis county.  The Vancouver location covers Portland, Oregon and Vancouver and the rest of Clark County.  Our Out of State location in Portland covers all of Oregon.  The Snohomish location covers north Seattle to Everett. These locations make accessibility to our offices more convenient to all parties and allow CONDON · NERO, Inc. to perform more cost effective services. It also places us directly in the specific community of the injured worker, their attending physicians and employers; thereby providing services in the most timely and cost effective way with the most positive outcomes.

Excellent Reputation

Our reputation for providing timely, cost effective services has contributed significantly to our success in this region. Over 98% of our vocational determinations are upheld by VDRO, reducing claim costs and re-referral.

Positive Relationships

We have developed an excellent reputation with the various Claims Units for the Department of Labor and Industries as well as positive working relationships with the various treating physicians, injured worker representatives and employers in Western Washington. These positive relationships contribute to reduced claim costs as our ability to secure complete, up-to-date and accurate medical and employment information significantly reduces the amount of time required to complete vocational services. Additionally, this same ability to develop positive relationships with area employers greatly enhances the claimant's return to work possibilities.

Proven Success

Our proven success in negotiating, educating, and training employers to the benefits of early intervention and job modification strategies, as well as the use of services provided by the various social service agencies in the area, are significant benefits to working with our firm. Aggressive follow up efforts after return-to-work is achieved ensures that injured workers avoid the "revolving door" and become contributing, tax paying citizens once again.